• What We Do

  • Criminal Defence

    From the minor to the most serious of crimes, at the Police Station and in Court

    Criminal Defence
  • Motoring Offences

    We understand how important your driving licence is and will help you fight to protect it

    Motoring Offences
  • Armed Forces

    Specialist representation for all Service personnel in military and civilian jurisdictions

    Armed Forces
  • Youth Justice

    Protecting the most vulnerable people in the Criminal Justice System

    Youth Justice

Client Feedback Form

We are committed to providing the highest quality service and value feedback from our clients. This feedback will assist us in identifying the things we do well and the areas where we need to improve. However, this form should not be used to make a complaint about our services. If you wish to make a complaint, please read our Complaints Procedure.

We thank you for taking the time to complete this questionnaire.

Please send the completed questionnaire marked for the attention of our Business Manager, Sarah Hill, to ‘Hill Twine Solicitors, 23 Hinton Road, Bournemouth, BH1 2EF’, or by email to ‘[email protected]’.

"*" indicates required fields

1) Where did we represent you?*

3) How satisfied were you with our overall level of service?*
4) Was the information/advice provided easy to understand?*
6) How informative were our staff?*
7) How well did we keep you up to date with the progress of your matter?*
8) How well did we listen to what you had to say?*
9) Did we treat you fairly at all times?*
11) Would you recommend us to someone else if they needed legal help or advice?*
12) Was the outcome of your case better, worse, or the same as we had advised you?*

If you have any questions or need advice